HHS Services

• Administrative & Fiscal Services
• Adolescent and Family Services
• Alcohol and other Substance Use 
• Aging Disability Resource Center
• Birth to Three
• Child and Family Services
• Child Protective Services
• Criminal Justice Collaborating Council
• Foster Parents
• Kinship Care
• Information Referral
• Mental Health Services
• Protective Services
• Public Assistance
• Public Health
• Records (Request Records)
• Student Internships
• Veterans
• Volunteer Services
• Youth Services Guide

 Contact Us

Human Services Center

Address:

514 Riverview Avenue,

 

Waukesha WI, 53188

Phone:

(262) 548-7212 

Fax:

(262)-548-7656 

Hours of Operation:

     Monday through Friday

     8:00am to 4:30pm

For information outside of normal hours of operation, call IMPACT 2-1-1 by dialing: 211, or 262-547-3388  or toll free 1-866-211-3380 

Adult Protective Services 

Adults sometimes live or behave in ways that are unhealthy or unsafe. These behaviors may pose a danger to the individual or to others. The Waukesha County of Department of Health and Human Services Aging and Disability Resource Center (ADRC) receives calls of concern regarding these vulnerable adults age eighteen years and older. Referrals concerning potential abuse, neglect and or self-neglect of vulnerable adults may be forwarded to the Adult Protective Services unit for further investigation to offer additional protection and services as needed. For adults who are found to lack cognitive capacity and/or may be a danger to themselves or others, Adult Protective Services may offer legal interventions as deemed necessary. These interventions may result in a healthier and safer existence for the individual and other citizens.

• To make a referral to Adult Protective Services call the Aging and Disability Resource Center of Waukesha County at (262) 548-7848 8:00-4:30, Monday-Friday excluding the holidays
• For an immediate life threatening emergency call 911 or mental health emergency services at (262) 548-7666 8:00-4:30, Monday-Friday excluding the holidays
• If your concern is after hours call 211 or (414) 455-1736 or the Waukesha County Sheriff’s Department at (262) 548-7122

Resources and Information

Advanced Planning – Advanced Directive Forms

https://www.dhs.wisconsin.gov/forms/advdirectives/f00085.pdf
https://www.dhs.wisconsin.gov/forms/advdirectives/f00036.pdf

Financial Abuse

Scams
https://www.consumer.ftc.gov/features/scam-alerts
https://www.usa.gov/scams-and-frauds
https://www.aarp.org/money/scams-fraud/ 

10 things you can do to Avoid Fraud
www.ftc.gov/complaint 

Identity Theft: What to know, What to do
www.ftc.gov/idtheft

Identity Theft: A Recovery Plan
www.ftc.gov/idtheft 

The Wisconsin Senior Guide
www.datcp.wi.gov 

Rep Payee
https://www.ssa.gov/payee/form/index.htm

Elder Rights Project
1-844-614-5468
[email protected]              

Cont'd Resources

Tips from the District Attorney's Office  

Tips from Fortress Financial  

Information and Support for Guardians
GWAAR
https://gwaar.org 

State and National Resources
DHS
https://www.dhs.wisconsin.gov/aps/index.htm 

Wisconsin Elder Abuse Hotline
1-800-488-3780 

Ombudsman
http://longtermcare.wi.gov/section_detail.asp?linkcatid=1953&linkid=1014&locid=123&sname= 

Consumer Financial Protection Bureau
1-855-411-2372
www.consumerfinance.gov 

National Center on Elder Abuse
https://ncea.acl.gov/ 

Elder Care Locater
https://eldercare.acl.gov/Public/Index.aspx

The Elder Justice Coalition
http://www.elderjusticecoalition.com/