Waukesha County

We enhance quality of life while assuring critical needs are met

A connected, resilient community where everyone thrives


We leverage individual and partner strengths to achieve a shared purpose and common goals.

We make prudent fiscal decisions, act and respond with integrity, and provide high-quality programs.

We honor the dignity, culture and diversity of the people with whom we work and serve.

We actively create an environment of transparency, trust, shared responsibility and inclusivity while valuing professional development and work/life balance.

We intentionally implement creative solutions that foster meaningful change to best meet the needs of our community and position the department for the future.

We engage individuals through a strength-based approach to make informed choices that positively impact quality of life.


Elizabeth Aldred, Department Director
Lisa Roberts, Deputy Director
Email: [email protected]

Media Relations: Nicole Kelly, HHS PIO
Email: Nicole Kelly




For Emergency/Protective Services click HERE.

The following are our building locations, telephone and fax. Click the title link for directions to each of our buildings.

Deaf, Hard of Hearing or Speech Disabled dial: 711 for Telecommunications Relay Service.

Health and Human Services Center 
514 Riverview Ave.
Waukesha, WI 53188
Phone: (262) 548-7212
Fax: (262) 548-7379

Mental Health Center
1501 Airport Rd
Waukesha, WI 53188
Phone: (262) 548-7950
Fax: (262) 896-8046

Aging & Disability Resource Center (ADRC)
of Waukesha County
514 Riverview Ave.

Waukesha, WI 53188
Phone: (262) 548-7848
Toll Free: 1-866-677-2372
Fax: (262) 896-8273

Public Health Center 
514 Riverview Ave.
Waukesha, WI 53188
Phone: (262) 896-8430
Toll Free: 1-800-540-3620
Fax: (262) 896-8387

Veterans Services Office 
514 Riverview Ave.
Waukesha, WI 53188
Phone: (262) 548-7732
Fax: (262) 896-8588
Email: [email protected]

General departmental email:
[email protected]

HHS Normal Business Hours
Monday - Friday, 8 a.m. - 4:30 p.m., excluding holidays
Some services available at the HSC:
Monday - Thursday, 8 a.m. - 8:45 p.m.

Map of HHS campus & designated parking 

After hours
Call 211 or Call (414) 455-1736
or toll free 1-866-211-3380

You may apply for FoodShare, health care, or Wisconsin Shares Child Care Subsidy benefits through ACCESS.

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