Dedicated to improving outcomes for children and families in Waukesha County by promoting the health, safety, and well-being of our community, striving to make a positive difference by strengthening individual, family, and community relationships and promoting a healthy work force.
Contacts for financial information on Accounts Payable, Accounts Receivable, Contracts, and Audits are listed below.
Where to send invoices and who needs to approve invoices:
Send invoices to:
Health & Human Services Dept.
514 Riverview Ave.
Waukesha, WI 53188
Contacts for questions regarding payment of specific invoices:
Laurie at (262) 548-7227
Debbie at (262) 548-7915
Tanya at (262) 548-7403
Missing Checks:
If you feel your check has been lost in the mail, please call (262) 548-7402. Our policy with missing checks is to wait 10 business days after issuing the check prior to stopping payment on the check and reissuing another.
For Billing Information by Service Type:
General Questions:
(262) 548-7697
To Pay by Phone:
(262) 548-7390
AODA Inpatient/Community Based Residential Facility:
(262) 548-7390
Community Support Program:
(262) 548-7289
Day Treatment/Treatment and Support Services Unit:
(262) 548-7279
Juvenile Services:
(262) 896-8426
Mental Health/AODA Outpatient:
(262) 548-7396
Mental Health Center Inpatient:
(262) 548-7213
Children's Long Term Support:
(262) 548-7291
The following are printable information sheets with fiscal information:
2022 Mental Health Center Inpatient Services
2023 Mental Health and Alcohol and Other Substance Use Billing Schedule
2021 Pricing Transparency
2021 Shoppable Pricing Transparency
Base Contract Information:
2019 Contract Check List
2019 Purchase of Services Agreement
2019 Agreement for Psychiatric/Medical Services
Community Based Residential Facility (CBRF) Model Contract
Instructions for Computation of CBRF Rates
TPA Provider Information:
W-9
TPA Provider Billing and Service Form
Provider Registry
Contracts: Civil Rights Compliance
Vendors who have over $25,000 in funding from Waukesha County Department of Health and Human Services AND over 25 full time equivalent employees MUST complete a Civil Rights Compliance CRC Plan.
All vendors MUST complete and return a Letter of Assurance.
Contracts: Contact information with e-mail address
For questions or comments regarding HHS contracts:
Senior Financial Analyst
Call: (262) 548-7402
Email: hhs@waukeshacounty.gov
For questions or comments regarding Provider Audits or Audit Confirmations:
McKenna Kirschbaum
Health & Human Services Dept.
Financial Analyst
514 Riverview Avenue
Waukesha, WI 53188
Call: (262) 548-7728
Email: mkirschbaum@waukeshacounty.gov
Requirements:
If a provider receives $100,000 or more from purchases for services provided in a calendar year period, provider shall arrange for an independent financial and compliance audit pursuant to applicable federal guidelines plus those guidelines provided by the Wisconsin Department of Health and Family Services.
The provider is responsible for ensuring that each of its granting agencies receives the complete audit report within six months of the end of the fiscal period covered by the audit. If the audit report will be late, the provider must request a formal extension of the audit deadline from each granting agency. If the audit report is not received by the due date or extended deadline, the granting agency may impose sanctions on the provider for failure to fulfill the terms of its contract.
If a provider will require an audit waiver for an upcoming fiscal period, contact the granting agency before the final submittal of the contract for that fiscal period covered by the contract. Waiver requests must be received prior to execution of your Purchase of Services Agreement.
Key elements of the audit include, but are not limited to:
* Not a PAAG requirement, but a Waukesha County requirement.
Contact Information with email addresses
Other Links:
DHS Audit Guide
2021 Provider Agency Audit Guidelines (PAAG)
Allowable Cost Policy Manual