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Contact Us

Human Services Center

Address:

514 Riverview Avenue,

 

Waukesha WI, 53188

Outpatient Mental Health and Substance Use Services Clinic

Phone:

(262)-548-7666 

Fax:

(262)-548-7656 

Hours of Operation:

     Monday through Friday

     8:00am to 4:30pm

For information outside of normal hours of operation, call IMPACT 2-1-1 by dialing: 211, or 262-547-3388  or toll free 1-866-211-3380 

Confidential Services Include:

• Individual and Group Therapy
• Intensive Outpatient Program
• Consultation
• Diagnostic Evaluation/Referral
• Education
• Intoxicated Driver Services (Not Agency Assessment)
• Medication-Assisted Treatment
• Overdose Prevention & Naloxone Training
• Treatment Aftercare
• Treatment of Co-occuring Disorders
• Women's Health and Recovery Project (WHARP)

Help is available, regardless of insurance or citizenship status.

Persons needing additional structure and support may be referred to hospitals, outpatient treatment programs, day treatment, detoxification, and/or halfway houses in the community. Education and community awareness sessions are an integral part of the programming.

Fees are charged for some of the services listed above. Where applicable, such fees are computed according to the state's ability-to-pay guidelines.

Learn more about applying for Badgercare, the Wisconsin Department of Health Services healthcare coverage program for low income state residents.

The Outpatient Mental Health & Substance Use Clinic provides mental health and substance use services to individuals of all ages. Among these services are individual, group, and family therapy, psychiatric evaluation, consultation, and medication management, emergency mental health assessment and case management. Substance use treatment includes individual and group therapy, education and evaluation services. Click here to learn more about Substance Use Services at Waukesha County DHHS.

The Children's Mental Health Outreach Unit of the clinic provides specialized services for children with severe emotional disabilities and their families.

WALK-IN HOURS & PROCEDURES:

Hours for Open Access are Monday, Wednesday and Thursday from 12:30pm until 3:00pm and Tuesday and Friday mornings from 8:30am until 10:00am.
Open Access Assessment times are not prescheduled and are available in limited quantities each day, so please plan accordingly.

Related links:

2023 Mental Health and Alcohol and Other Substance Use Billing Schedule

Learn more about applying for Badgercare, the Wisconsin Department of Health Services healthcare coverage program for low income state residents.

Client Rights and Privacy Notices

• • Notice of Privacy Practices Regarding Health Information (6243-B, Rev. 5/1/2023)
  • Notificación de las Normas de Privacidad Acerca de la Información de Salud (6243-B, Rev. 5/1/2023)
  • Client Rights and Grievance Procedure - Outpatient (HHS 2200-B, Rev. 8/25/2022) 
  • Cliente Derechos y el Queja Proceso - Entornos Ambulatorios (HHS 2200-B, Rev. 8/25/2022)
  • Rights of Minors - Outpatient Behavior Treatment P-20470B (pdf)

Call Admissions at (262) 548-7666 with questions.

Clincial Services Division Purpose:

To provide high quality, individualized, culturally-responsive mental health and substance use services that help people improve their health, safety, well-being, and quality of life.