Waukesha County



HHS Services

 Contact Us

514 Riverview Avenue,
Waukesha WI, 53188
(262) 548-7212 
Hours of Operation:
     Monday through Friday
     8:00am to 4:30pm
Bus service is available through Waukesha Metro transit.
For information outside of normal hours of operation, call IMPACT 2-1-1 by dialing: 211, or 262-547-3388  or toll free 1-866-211-3380 
Adult Protective Services 

Adults sometimes live or behave in ways that are unhealthy or unsafe. These behaviors may pose a danger to the individual or to others. The Waukesha County of Department of Health and Human Services Aging and Disability Resource Center (ADRC) receives calls of concern regarding these vulnerable adults age eighteen years and older. Referrals concerning potential abuse, neglect and or self-neglect of vulnerable adults may be forwarded to the Adult Protective Services unit for further investigation to offer additional protection and services as needed. For adults who are found to lack cognitive capacity and/or may be a danger to themselves or others, Adult Protective Services may offer legal interventions as deemed necessary. These interventions may result in a healthier and safer existence for the individual and other citizens.

  • To make a referral to Adult Protective Services call the Aging and Disability Resource Center of Waukesha County at (262) 548-7848 8:00-4:30, Monday-Friday excluding the holidays
  • For an immediate life threatening emergency call 911 or mental health emergency services at (262) 548-7666 8:00-4:30, Monday-Friday excluding the holidays
  • If your concern is after hours call 211 or (414) 455-1736 or the Waukesha County Sheriff’s Department at (262) 548-7122