Waukesha County

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ADRC Programs

 More Information
 Contact Us

Bus service is available to the ADRC through Waukesha Metro transit.

Address: 514 Riverview Avenue,
Waukesha WI, 53188
Phone: 262-548-7848
Toll 1-866-677-ADRC
Free: 1-866-677-2372
Fax 262-896-8273
Email: adrc@waukeshacounty.gov

For information outside of regular business hours please call IMPACT 2-1-1 by dialing: 211 or toll free 1-866-211-3380.

Welcome to Medicare Classes

The ADRC of Waukesha County hosts ‘Welcome to Medicare’ classes the second Wednesday of each month from 1:00 pm-3:00 pm or from 5:30 pm-7:30 pm. Register HERE.

'Welcome to Medicare' Online Video Series

Part 1: Enrollment In Medicare

Part 2: Medicare Basics

Part 3: Your Coverage Choices; Original Medicare, Medigap Insurance

Part 4: Medicare Advantage Plans (Part C); Other Types of Coverage

Part 5: Medicare Part D; SeniorCare; Annual Open Enrollment Period

Part 6: Help for People with Limited Income; Protect Yourself and Prevent Fraud; Review and Resources


What is an Elder Benefit Specialist?
An Elder Benefit Specialist (EBS) is a Medicare SHIP Counselor and an advocate for person’s age 60 years or older who may be having problems with their private or government benefits. The benefit specialist helps older adults determine the benefits they are entitled to and how to apply for them. An attorney is available to provide supervision and support to the Elder Benefit Specialist.

An Elder Benefit Specialist can help you with the following:

Benefit Programs:
Medicaid Purchase Plan (MAPP)
Medicaid (Title 19)
BadgerCare for under 65 years of age
SeniorCare (State Pharmaceutical Assistance Program)

MedicareSavings Programs/Medicare Premium Assistance (QMB, SLMB, SLMB+)
Medigap/Supplemental Insurance Policies
Medicare Appeals

Popular Resources:
Energy Assistance (WHEAP)
Social Security (such as Extra Help with prescriptions, Retirement, Disability)
Phone Discount (Safelink)
Financial Problems, Budgeting
Housing (subsidized, landlord/tenant issues)
Homestead Tax Credit
Identity Theft
Affordable Care Act (ACA) Marketplace plans

If you are the victim of abuse, and you are 60 or over, The Elder Rights Project may be able to provide free legal assistance to help secure safety, stability, and independence for elder abuse victims.

Call 844-614-5468 or visit their website.