ADRC Programs

• ADRC Home
• ADRC Advisory Board
• ADRC Workshops
• Benefits Counseling
• Caregiver Resources
• Dementia Care
• Adult Protective Services
• Information Assistance
• Long-Term Care Services (Adults)
• Older Adult Services
• Senior Dining & Meals on Wheels
• Specialized Transportation
• Support Groups
• Volunteer Opportunities

More Information

• ADRC Connection Newsletter and Issues
• ADRC Resource Guide
• ADRC Resource Guide Inclusion/Annual Update
• Emergency Preparedness
• Medicare Assistance
• Senior Dining Centers
• Specialized Transportation Application
• Submit Feedback
• Transition Guide
• Volunteer Application

Contact Us

Bus service is available to the ADRC on bus route #9 through Waukesha Metro transit.

Address: 514 Riverview Avenue,
Waukesha WI, 53188
Phone: 262-548-7848
Toll 1-866-677-ADRC
Free: 1-866-677-2372
Fax: 262-896-8273
Email: adrc@waukeshacounty.gov

Business hours: Monday-Friday, 8:00am - 4:30pm

For information outside of regular business hours please call IMPACT 2-1-1 by dialing: 211 or toll free 1-866-211-3380.

ADRC of Waukesha County - Brochure
ADRC del Condado de Waukesha
Equal Opportunity Policy/Directiva de Igualdad de Oportunidad

Sign Up for a Medicare Open Enrollment Workshop
or Receive Your Plan Comparisons by Mail

Workshop dates:
Wed, Oct 25, 10a-11a
Wed, Nov 1, 9a-10a
Wed, Nov 8, 11a-12p
Wed, Nov 29, 1p-2p
Wed, Dec 6, 10a-11a

Location:
Health and Human Services Center
514 Riverview Ave, Waukesha

Medicare Open Enrollment is
October 15 - December 7

Our Elder Benefit Specialists at ADRC are certified Medicare counselors who can:

• Help you compare your current Medicare health or drug plan with other Medicare plan choices
• Help you find your best option
• Help you avoid high-pressure sales tactics 

Contact one of our Elder Benefit Specialists today by calling 262-548-7848, or register for an Open Enrollment Workshop or receive plan comparisons by mail by completing this form.

WELCOME TO MEDICARE CLASS:

Every Second Wednesday of Every Month
1:00pm (in person) and 5:30pm (virtual)

REGISTRATION IS REQUIRED

There are other Welcome to Medicare Classes provided in the community to partnership with GWAAR (Greater Wisconsin Agency on Aging Resources).

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'Welcome to Medicare' Online Video Series

• Part 1: Medicare Enrollment
  English (seven minutes), American Sign Language (ASL) (16 minutes), Spanish (eight minutes)

• Part 2: Medicare Basics
  English (11 minutes), ASL (20 minutes), Spanish (13 minutes)

• Part 3: Your Coverage Choices: Original Medicare and Medigap
  English (12 minutes), ASL (21 minutes), Spanish (12 minutes)

• Part 4: Your Coverage Choices: Medicare Advantage Plans
  English (eight minutes), ASL (15 minutes), Spanish (eight minutes)

• Part 5: Your Coverage Choices: Medicare Part D and SeniorCare
  English (11 minutes), ASL (23 minutes), Spanish (13 minutes)

• Part 6: Financial Assistance Programs and Fraud Prevention
  English (seven minutes), ASL (15 minutes), Spanish (eight minutes)

• How to Read Your Medicare Summary Notice (English) (22 minutes)

How to Use Medicare.gov

• How to Create a Medicare Account (English) (three minutes)

• How to Use the Medicare Plan Finder (English) (15 minutes)

An Elder Benefit Specialist can help you with the following:

Benefit Programs:
Medicaid Purchase Plan (MAPP)
Medicaid (Title 19)
BadgerCare for under 65 years of age
SeniorCare (State Pharmaceutical Assistance Program)

Medicare:
Learn how to create a MyMedicare Account
Learn how to create a Plan Finder Account
MedicareSavings Programs/Medicare Premium Assistance (QMB, SLMB, SLMB+) 
Medigap/Supplemental Insurance Policies 
Medicare Appeals

Popular Resources:

FoodShare
Energy Assistance (WHEAP)
Social Security (such as Extra Help with prescriptions, Retirement, Disability)
Phone Discount (Safelink)
Housing (subsidized, landlord/tenant issues)
Homestead Tax Credit
Identity Theft
Affordable Care Act (ACA) Marketplace plans
The Elder Rights Project

Elder Benefit Specialist Program

Trusted. Confidential. Free.
Expert advice for Waukesha County adults 60 and older.

Elder benefit specialists help older adults understand, get, and keep public and private benefits, including health care and programs that help save money. Benefit specialists don’t sell anything and aren’t paid by any companies. Their only aim is to help you identify and apply for programs and health care that will best meet your needs. Elder benefit specialists are certified State Health Insurance Assistance Program (SHIP) counselors.