Waukesha County

COVID-19 Vaccine: Learn more at www.waukeshacounty.gov/vaccine




ADRC Programs

 More Information
 Contact Us

Bus service is available to the ADRC through Waukesha Metro transit.

Address: 514 Riverview Avenue,
Waukesha WI, 53188
Phone: 262-548-7848
Toll 1-866-677-ADRC
Free: 1-866-677-2372
Fax 262-896-8273
Email: adrc@waukeshacounty.gov

For information outside of regular business hours please call IMPACT 2-1-1 by dialing: 211 or toll free 1-866-211-3380.


Welcome to Medicare Classes

WELCOME TO MEDICARE CLASS  |  Every Second Wednesday |  1:00pm (in person) and 5:30pm (virtual) |  Find out more HERE and click HERE to register. NEW: Phone and computer options are both available. A computer and webcam are not required to participate in the class. REGISTRATION REQUIRED.

Please Note: During the COVID-19 pandemic we are offering virtual Welcome to Medicare classes (see above). We also recommend the following video resources listed below for individuals who will soon be (or who are) new to Medicare. You can also reach out to our Benefit Specialists to ask further Medicare related questions at 262-548-7848.  


'Welcome to Medicare' Online Video Series
Medicare and You Overview
PowerPoint for Videos
Part 1: Enrollment In Medicare
Part 2: Medicare Basics
Part 3: Your Coverage Choices; Original Medicare, Medigap Insurance
Part 4: Medicare Advantage Plans (Part C); Other Types of Coverage
Part 5: Medicare Part D; SeniorCare; Annual Open Enrollment Period
Part 6: Help for People with Limited Income; Protect Yourself and Prevent Fraud; Review and Resources

Enroll in Medicare

Understanding Medicare Choices
Medicare FAQs
Learn how to create a Plan Finder Account
How to Use the Medicare PlanFinder

What is an Elder Benefit Specialist? 

An Elder Benefit Specialist (EBS) is a Medicare SHIP (State Health Insurance Assistance Program) Counselor and an advocate for person’s age 60 years or older who may be having problems with their private or government benefits. The benefit specialist helps older adults determine the benefits they are entitled to and how to apply for them. An attorney is available to provide supervision and support to the Elder Benefit Specialist.

An Elder Benefit Specialist can help you with the following:

Benefit Programs:
Medicaid Purchase Plan (MAPP)
Medicaid (Title 19)
BadgerCare for under 65 years of age
SeniorCare (State Pharmaceutical Assistance Program)

Learn how to create a MyMedicare Account
Learn how to create a Plan Finder Account
MedicareSavings Programs/Medicare Premium Assistance (QMB, SLMB, SLMB+) 
Medigap/Supplemental Insurance Policies 
Medicare Appeals

Popular Resources:
Energy Assistance (WHEAP)
Social Security (such as Extra Help with prescriptions, Retirement, Disability)
Phone Discount (Safelink)
Housing (subsidized, landlord/tenant issues)
Homestead Tax Credit
Identity Theft
Affordable Care Act (ACA) Marketplace plans
The Elder Rights Project