Waukesha County

 

  

 
 
ADRC Programs

 More Information



 Contact Us

Bus service is available to the ADRC on bus route #9 through Waukesha Metro transit.

Address: 514 Riverview Avenue,
Waukesha WI, 53188
Phone: 262-548-7848
Toll 1-866-677-ADRC
Free: 1-866-677-2372
Fax: 262-896-8273
Email: adrc@waukeshacounty.gov

Business hours: Monday-Friday, 8:00am - 4:30pm

For information outside of regular business hours please call IMPACT 2-1-1 by dialing: 211 or toll free 1-866-211-3380.

ADRC of Waukesha County - Brochure
ADRC del Condado de Waukesha
Equal Opportunity Policy/Directiva de Igualdad de Oportunidad

Specialized Transportation


Taxi/RideLine Program Application 
 

The Aging and Disability Resource Center of Waukesha County (ADRC) sponsors subsidized transportation services for non/limited-driving older adults 60 years of age and older, and for individuals with disabilities age 18-59. Users of the transportation services are required to complete an eligibility application. When approved for transportation services, applicants receive a discounted fare.

Transportation services vary depending on the community in which county residents live, and whether the individual is ambulatory or non-ambulatory. Fares for one-way trips are subsidized depending on the person's income, the distance traveled, the transportation program used, and the subsidy rate established by the ADRC.

The Shared-Fare Taxi Program is available to Waukesha County residents who are non/limited-drivers and are 60 years of age or older, or under 60 years of age with a disability designation. Individuals must be able to enter or exit a car with little or no assistance.

Individuals must complete an Application and be certified before using the program. If the taxi program does not serve the area in which a trip is to be made, an individual may be eligible for RideLine Service and should complete the full application. For ambulatory individuals, the RideLine Application will also provide Taxi program access.

RATES

Rates vary by taxi provider. All eligible ride costs will be reduced by $5.25, paid by the ADRC.

AVAILABILITY 

Reservations must be made at least 24 hours in advance. Allow additional time to assure preferred date and time of the request. Each taxi provider has their own schedule and preferences when it comes to scheduling. Please contact them directly for more information.

Taxi Provider Area Served

Best Cab of Waukesha
Telephone:
(262) 549-6622

City and Town of Waukesha 

Elmbrook Senior Taxi
Telephone:
(262) 785-1200

Village of Elm Grove, City and Town of Brookfield, Village of Butler, and Mayfair

Lake Country Cares Cab
Telephone:
(262) 695-2670

Village and City of Pewaukee, City of Delafield, Village of Hartland, Nashotah, most of Town of Delafield and portion of Town of Merton

New Berlin Senior Taxi
Telephone:
(262) 814-1611

City of New Berlin, Brookfield Square, Mayfair, Froedtert

Oconomowoc Silver Streak
Telephone:
(262) 567-6404

City and Town of Oconomowoc and Aurora Hospital-Summit

Mukwonago Seniors on the Go
Telephone:
(262) 363-5700

City and Town of Mukwonago

Muskego Senior Taxi
Telephone:
(262) 679-4754

Muskego, Big Bend and Vernon

WI Tranportation, LLC
Telephone:
(262) 844-8807

Waukesha, Menomonee Falls, Butler, Sussex/Lannon, and Hartland

 

The RideLine Program is available to Waukesha County residents who are non/limited-drivers and 60 years of age or older, or age 18-59 with a disability designation who use assistive devices such as a walker, wheelchair, scooter, or are legally blind. Individuals must be unable to enter or exit a car with little or no assistance. If a certified person is ambulatory and the trip is not in a taxi provider's service area, the person may use the RideLine program.

Individuals must complete an Application, which includes a Fare Determination Form and a Disability Designation Form, and be certified by the ADRC before using the program. If the taxi program does not serve the area in which a trip is to be made, an individual may be eligible for RideLine Service and should complete the full application. For ambulatory individuals, the full application will also provide Taxi access as it is available.

RideLine Provider Area Served Rates Availability

Meda-Care Vans Telephone:
(262) 650-1000

Service provided for trips within Waukesha County.  Out of County trips must be pre-approved and may be available to parts of Milwaukee County for medical services ONLY if service is not duplicated in Waukesha County.

Fares will be determined by the RideLine Fare Determination Form completed at the time of application.  Fares for individuals will be determined based on the person's income.

Reservations must be made at least 24 hours in advance. Allow additional time to assure preferred date and time of the request. 

Monday thru Friday: 6:00 AM - 6:00 PM
No Saturday, Sunday or Holiday service.
Call provider for additional information.

  

Fares begin at:
$4.75: one-way trip within same community;

$6.00: one-way trip, origin and destination is from one community to another;

$9.20: one-way trip, out of county when preauthorized for medical appointments.

Maximum fares will be paid by persons who choose not to divulge financial data on the Fare Determination Form.

 

Shuttle Service is available to Waukesha County residents who are 60 years of age or older and residing in the community sponsoring the service. Service is curb to curb and individuals must be ambulatory. There is no application or certification required to use the shuttle programs.

Shuttle Provider Area Served Fare Availability

Menomonee Falls Senior Shuttle
Telephone:
(262) 251-4230

Village of Menomonee Falls  $2.00 per one-way trip. Time of service availability and reservation requirements vary. Call provider for more information 

Eras Senior Network Volunteer Driver Program
Telephone:
(262)549 3348

    Requires 7-day advance notice. 

Find-A-Ride Waukesha