Administrative and Fiscal Services

Along with providing the overall direction of the Health and Human Services Department, Administrative and Fiscal Services is responsible for coordinating and providing fiscal support and business operation support.  This includes corporate compliance and records management, client and insurance billing, accounts payable, and fiscal/accounting services.

Contacts for financial information on Accounts Payable, Accounts Receivable, Contracts, and Audits are listed below.

Send all contract invoices to the following address:

Waukesha County Department of Health and Human Services Attention: Accounts Payable
514 Riverview Ave. 
Waukesha, WI 53188

W-9 Request Form

All new vendors are required to complete a W-9 Request for Taxpayer Identification (TIN) and Certification (PDF). All vendors requesting an address or name change will also need to complete a W-9. Please fill out the W-9 form and return to the Waukesha County Department of Health and Human Services.

For questions regarding payment of invoices, please contact Accounts Payable at 262-548-7915.

Missing Checks:

If you feel your check has been lost in the mail, please call 262-548-7032. It is the Department's policy with missing checks is to wait 10 business days after issuing the check prior to stopping payment on the check and reissuing another.

Waukesha County Department of Health and Human Services does not discriminate on ability to pay. Costs for services are covered by a variety of sources such as Medicare, Medicaid, and private insurance or HMO. We also provide a sliding scale fee based on ability to pay. A financial assessment will be completed prior to starting services.

For Billing Information:

General Questions:
(262) 548-7697

To Pay by Phone:
(262) 548-7291

Children's Long-Term Support:
(262) 548-7390

For all questions regarding contracts and related forms, please contact:

Waukesha County Department of Health and Human Services
Attention: HHS Contracts
514 Riverview Ave. 
Waukesha, WI 53188

Phone: 262-896-8431

E-mail: HHSContracts@waukeshacounty.gov

Contracts: Civil Rights Compliance

Vendors who have over $50,000 in funding from Waukesha County Department of Health and Human Services AND more than 50 full time equivalent employees MUST complete a Civil Rights Compliance CRC Plan.

All vendors MUST complete and return a Letter of Assurance.

For questions or comments regarding Provider Audits or Audit Confirmations, please contact:

Waukesha County Department of Health and Human Services
Attention: HHS Contracts
514 Riverview Ave. 
Waukesha, WI 53188

Phone: 262-548-7664 
Email: jschoepke@waukeshacounty.gov

Audit Requirements:

If a contracted provider receives $100,000 or more from purchases for services provided in a calendar year period, contracted provider shall arrange for an independent financial and compliance audit pursuant to applicable federal guidelines plus those guidelines provided by the Wisconsin Department of Health Services and Wisconsin Department of Children and Families.

The contracted provider is responsible for ensuring that Waukesha County Department of Health and Human Services (WCDHHS) receives the complete audit report within six months of the end of the fiscal period covered by the audit. If the audit report will be late, the contracted provider must request a formal extension of the audit deadline from WCDHHS. If the audit report is not received by the due date or extended deadline, WCDHHS may impose sanctions on the contracted provider for failure to fulfill the terms of its contract.

If a contracted provider will require an audit waiver for an upcoming fiscal period, contact WCDHHS before the final submittal of the contract for that fiscal period covered by the contract. Waiver requests must be received prior to execution of your Purchase of Services Agreement.

Key elements of the audit include, but are not limited to:

  • Auditor's opinion

  • Complete financial statements with related notes

  • Report on Compliance

  • Schedule of Findings and Questioned Costs

  • Schedule of Expenditures of Federal and State Awards

  • Reserve Supplemental Schedule/Allowable Profit Schedule

  • Supplementary Schedule of Revenues and Expenses by Program

  • Assurance the audit was performed in accordance with the Provider Agency Audit Guidelines (PAAG)

  • Inclusion of Management letter, if issued

  • Statement/Note regarding disclosure of salaries paid to Officers*

  • Statement/Note regarding testing of client checking accounts and cash handling procedures in regards to client monies being held*

* Not a PAAG requirement, but a Waukesha County requirement.

Contact Information with email addresses

Other Links:
WI DCF Provider Agency Audit Guide
WI DHS Audit Guide
DHS Allowable Cost Policy Manual