ADRC Programs

• ADRC Home
• ADRC Advisory Board
• ADRC Referral Form
• ADRC Workshops
• Adult Protective Services
• Benefits Counseling
• Caregiver Resources
• Dementia Care
• Information Assistance
• Long-Term Care Services (Adults)
• Older Adult Services
• Senior Dining & Meals on Wheels
• Specialized Transportation
• Support Groups
• Volunteer Opportunities

More Information

• ADRC Connection Newsletter and Issues
• ADRC Resource Guide
• ADRC Resource Guide Inclusion/Annual Update
• Emergency Preparedness
• Medicare Assistance
• Senior Dining Centers
• Specialized Transportation Application
• Transition Guide
• Volunteer Application

Contact Us

Bus service is available to the ADRC on bus route #9 through Waukesha Metro transit.

Address: 514 Riverview Avenue,
Waukesha WI, 53188
Phone: 262-548-7848
Toll 1-866-677-ADRC
Free: 1-866-677-2372
Fax: 262-896-8273
Email: [email protected]

Contact Us Form

Business hours: Monday-Friday, 8:00am - 4:30pm

For information outside of regular business hours please call IMPACT 2-1-1 by dialing: 211 or toll free 1-866-211-3380.

ADRC of Waukesha County - Brochure
ADRC del Condado de Waukesha
Equal Opportunity Policy/Directiva de Igualdad de Oportunidad

Elder Benefit Specialist Program

Trusted. Confidential. Free.
Expert advice for Waukesha County adults 60 and older.

Elder benefit specialists help older adults understand, get, and keep public and private benefits, including health care and programs that help save money. Benefit specialists don’t sell anything and aren’t paid by any companies. Their only aim is to help you identify and apply for programs and health care that will best meet your needs. Elder benefit specialists are certified State Health Insurance Assistance Program (SHIP) counselors. 

MEDICARE OPEN ENROLLMENT WORKSHOPS:

Get Ready for Medicare Open Enrollment, October 15-December 7, 2024! Sign up to attend one of the in-person workshops OR receive 2025 plans by mail*, after completing an open enrollment form.

*plan details will be mailed out the end of October.

WELCOME TO MEDICARE CLASS:

Are you going to be turning 65 soon? Need to know about Medicare benefits? Attend a Welcome to Medicare Class to know everything you need to know.

Every Second Wednesday of Every Month
1:00pm (in person, at Health and Human Services Center building, 514 Riverview Ave, Waukesha)
5:30pm (virtual)

REGISTRATION IS REQUIRED

'Welcome to Medicare' Online Video Series

• Part 1: Medicare Enrollment
  English (seven minutes), American Sign Language (ASL) (16 minutes), Spanish (eight minutes)

• Part 2: Medicare Basics
  English (11 minutes), ASL (20 minutes), Spanish (13 minutes)

• Part 3: Your Coverage Choices: Original Medicare and Medigap
  English (12 minutes), ASL (21 minutes), Spanish (12 minutes)

• Part 4: Your Coverage Choices: Medicare Advantage Plans
  English (eight minutes), ASL (15 minutes), Spanish (eight minutes)

• Part 5: Your Coverage Choices: Medicare Part D and SeniorCare
  English (11 minutes), ASL (23 minutes), Spanish (13 minutes)

• Part 6: Financial Assistance Programs and Fraud Prevention
  English (seven minutes), ASL (15 minutes), Spanish (eight minutes)

• How to Read Your Medicare Summary Notice (English) (22 minutes)

An Elder Benefit Specialist can help you with the following:

Benefit Programs:
Medicaid Purchase Plan (MAPP)
Medicaid (Title 19)
BadgerCare for under 65 years of age
SeniorCare (State Pharmaceutical Assistance Program)

Medicare:
Learn how to create a MyMedicare Account (3 minute video)
Learn how to create a Plan Finder Account (15 minute video)
MedicareSavings Programs/Medicare Premium Assistance (QMB, SLMB, SLMB+) 
Medigap/Supplemental Insurance Policies 
Medicare Appeals

Popular Resources:

FoodShare
Energy Assistance (WHEAP)
Social Security (such as Extra Help with prescriptions, Retirement, Disability)
Phone Discount (Safelink)
Housing (subsidized, landlord/tenant issues)
Homestead Tax Credit
Identity Theft
Affordable Care Act (ACA) Marketplace plans
Legal Action Wisconsin