Waukesha County will not issue a local mandate and will allow staff and residents to choose whether to wear a mask in most county facilities. Employees and residents are required to wear masks in the Courthouse, which is subject to an order by the Supreme Court, and in clinical and hospital settings such as the Waukesha County Vaccine Clinics, Mental Health Center, and Waukesha Employee Health and Wellness Center. Waukesha County employees may also be directed to wear masks during events where social distancing is difficult to maintain.
Please see below for Waukesha County in-person services, building access, and hours of operation by department.
Save a trip: Many Waukesha County services are available online and by phone. Please see below for contact info and other key details.
We are committed to providing the highest level of service to Waukesha County residents and visitors. Thank you for helping us to preserve safety in Waukesha County facilities and to prevent future closures.
Updated: April 6 at 3:00 pm
Hours: 7:30 am - 1 pm
Order ahead: To place an order, phone 262-896-8385 at least 15 minutes before desired pick-up time. Pay upon pick-up.
Ongoing food safety and sanitation to safeguard staff and customers: cleaning and disinfecting; food and beverage handling and preparation protocols; social distancing; clear safety barriers; reduced self-service options; increased staff-served menu items and fresh-to-go items; staff health and hygiene protocols.
Our Café staff looks forward to serving you!
For customer service: Phone 414-615-2586 or visit us for in-person service in room AC 348.
To drop off: Applications for services, other documents, and payments for Child Support division are to be dropped off at room AC 348 during business hours. As of Monday, September 21, the Courthouse lobby drop box is no longer available. Thank you.
As of Monday, June 22, 2020, Clerk of Court’s offices are open for in-person services. More info: www.WaukeshaCounty.gov/CircuitCourts
All court filings and documents can be processed in person (view room numbers), via the Wisconsin Courts’ eFiling System, via US mail, and via fax. As of Monday, September 21, the Courthouse lobby drop box is no longer available. Each US mail or fax submission must include:
1. Original Filing Document and appropriate number of copies
2. Self-addressed stamped envelope (only if return of filed stamped copies is requested)
3. Payment for filing fee by check, cashier’s check, or money order
4. Paying by card? Requesting a return phone call for more info? Then please include your name and phone number.
Traffic Citations Calendars: canceled through February 28, 2021 (more info)
Jury Services: resumed as of July 7, 2020 (more info)
For all collections questions or to arrange a payment, please contact 262-548-7876 for assistance.
• Making a payment via check: Checks, money orders, and cashier checks must have a “Pay to the Order” of Waukesha County Collections Division and reference the account number or account name (mailing address below).
• Making a payment via credit/debit card: Phone 262-548-7876 to make a card payment.
• Making a payment in person: Waukesha County's Collections Division is open to the public and accepting payments via cash, check, and card in room AC 348. Recommended: Our customers are encouraged to make all payments payment via phone or US mail (mailing address below).
Waukesha County Administration Center
515 W. Moreland Blvd. • AC 348
Waukesha, WI 53188
For services and information from the Office of Waukesha County Corporation Counsel, phone 262-548-7432 or email (here).
Note: For the safety of those we serve and HHS staff, all visitors will undergo a brief screening when entering the Mental Health Center (MHC), Juvenile Center (JC), and Human Services Center (HSC). Prior to accessing the buildings, visitors will be asked a series of COVID-19 screening questions. Thank you.
Human Services Center (HSC)
Mental Health Center (MHC)
Juvenile Center (JC)
For more information about your desired service or HHS division: www.WaukeshaCounty.gov/HHS
For all Human Resources questions and assistance, please contact us by phone 262-548-7044 or email (here).
Waukesha County Jail (WCJ)
Public visitation resumed as of June 22, 2020. Please note: Public areas are subject to elevated cleaning plans; visitors will encounter posted guidance to maintain social distancing. Available seats are limited. Thank you! More: www.WaukeshaCounty.gov/jail-division
Sheriff's Department (LEC)
We're happy to announce that the following programs and services have returned, as of autumn 2020:
As of March 19, 2020, the following programs and services have been suspended:
Questions? Contact us: www.WaukeshaCounty.gov/sheriff
Permit and Licensing assistance: To help us serve you more efficiently, our customers are strongly recommended to submit information for review via email:
Park facility hours, access, and availability County Parks • Eble and Naga-Waukee Ice arenas • Golf courses • Retzer Nature Center • Waukesha County Expo Center
Get the latest info at www.WaukeshaCounty.gov/parkalerts
Park Entrance and Lake Access annual stickers Buy online anytime.
Waukesha County Public Works offices are open for in-person services (view hours and locations).
Recommended: Our services remain available by email and phone. Get started: www.WaukeshaCounty.gov/DPW
For all Purchasing questions, please phone 262-548-7888.
Bid/RFP Submissions: Purchasing encourages vendors to submit Bids/RFPs electronically; please find submittal instructions in the Bid/RFP document. However, if you intend to mail your bid/proposal or drop off in person, review Bid/RFP documents for instructions regarding mailing address and drop off location at room AC 320 in the Administration Center by the required deadline. Responses received after the Bid/RFP due date and time may be rejected. Check often for amendments to Bids/RFPs that may alter due dates, schedules, and other details during this evolving situation. Thank you!
Bid/RFP Openings: Purchasing now conducts Bid/RFP openings via phone (formerly in-person). See posted Bids/RFPs for instructions for calling in using an access code.
Recommended: All Register of Deeds services are available online • by phone • by email • via US mail.
In-Person services: Need in-person Vital Records or Land Records services? We welcome you to our offices by appointment only. Make an appointment: www.WaukeshaCounty.gov/ROD or 262-548-7583.
Upon arrival for your appointment: Let us know you've arrived via the courtesy phone located in the hallway near the entrance to room AC 110. We'll escort you in!
Arrived without an appointment? You'll spot applications, brochures, and other resources for your use in the hallway near the entrance to room AC 110; you are very welcome to then use our drop box service to submit applications for delivery to you via US mail or for pick-up (by appointment only).
Sorry, no in-person services for Recording customers. Please submit documents to be recorded via US mail or the dropbox located at the entrance to room AC 110 (more info).
Note: As of Monday, September 21, the Courthouse lobby drop box is no longer available.
Questions? Contact us: www.WaukeshaCounty.gov/ROD
In Person Services are available as of June 22. More information: www.WaukeshaCounty.gov/UWex
Building Hours:
CH
Waukesha County Courthouse
Monday - Friday • 8 am - 4:30 pm
515 W Moreland Blvd
Waukesha WI 53188 (map)
AC
Waukesha County Administration Center
Monday - Friday • 8 am - 4:30 pm
515 W Moreland Blvd
Waukesha WI 53188 (map)
HSC
Waukesha County Human Services Center
Monday - Thursday • 8 am - 8:45 pm
Friday • 8 am - 4:30 pm
514 Riverview Ave
Waukesha WI 53188 (map)
MHC
Waukesha County Mental Health Center
1501 Airport Rd
Waukesha WI 53188 (map)
JC
Waukesha County Juvenile Center
521 Riverview Ave
Waukesha WI 53188 (map)
LEC
Waukesha County Law Enforcement Center - Sheriff's Dept
Lobby open 24/7
515 W Moreland Blvd
Waukesha WI 53188 (map)
WCS
Waukesha County Sheriff's Substations
• Pewaukee info
• Sussex info
• Delafield info
• Merton info
WCJ
Waukesha County Jail
Public visitation resumes June 22
Lobby open 24/7
515 W Moreland Blvd
Waukesha WI 53188 (map)