Waukesha County



Materials & Resources

ADRC Referral Form
Alzheimer’s Association Referral Form
Behavioral Care Plan Template
Caregiver Flow Chart (Español aquí)
Care Prescriber Flow Chart
Challenging Behavior Report Log
“What to Expect if 911 is Called” Brochure


Thank You Community Partners!

Aging & Disability Resource Center (ADRC)
Alzheimer's Association
Autumn Bay Pewaukee
Azura Memory Care
BrightStar Care
Caribe Assisted Living, LLC
Coming of Age Health Care
Community Care
Curative Care Senior Day Service
Eras Senior Network
Heritage Senior Living
Just Like Family
Linden Grove Communities
Menomonee Falls Police Department
National Alliance on Mental Illness (NAMI)
Oak Hill Terrace Senior Living
Office of the State Public Defender
ProHealth Care
Silver Maple Solutions
SJD Consulting, LLC
Stowell Associates
Vesta Senior Network
Visiting Angels
Waukesha County Health & Human Services
Waukesha Free Clinic
Waukesha Police Department


Dementia Challenging Behavior Initiative

A Waukesha County Community Response

Individuals with dementia who display challenging behaviors present unique risks to their well-being and the ability to be cared for by others in the community. If these challenging behaviors are not adequately assessed and/or addressed, they can escalate to the point of a crisis that puts the person and their caregivers at risk of harm and/or removal from their current living environment.

The Waukesha County community has come together to work towards our vision of a community where
• Individuals with dementia are valued, safe, and have a good quality of life.
• Caregivers are value, empowered, capable, and have good quality of life.
• The community is supportive, accountable, and capable.

This initiative began in 2018 through a Dementia Crisis Innovation Grant from the State of Wisconsin Department of Health Services. Since that time, Action Teams comprised of representatives from many community organizations and businesses have been working together to understand the issue fully, to identify areas at the individual and system level that need improvement and working towards that improvement.

Cross-Sector Community Action Teams

Caregivers:  Focus on providing resources for caregivers to help them respond appropriately to dementia related behaviors in order to prevent the need for crisis intervention. Some goals of this team include:

  • Support the development and implementation of behavioral care plans which would outline clear steps to support the individual with dementia during a time of crisis.
  • Supporting health and well-being of all caregivers.
  • Access to services after diagnosis and follow up - provide appropriate resources at the right time.

Improving Dementia Crisis Response: Focus on developing a clear intervention process for when an individual’s challenging behaviors has escalated and there is a need to call outside assistance. Goals of this team include:

  • Reduce the impact of the crisis episode on the person living with dementia and their caregiver.
  • Educate the community on how the process and system works when someone calls 911.
  • Ensure that caregiver are prepared with what to expect when Law Enforcement responds.
  • Attempt to improve the crisis response system.

Communications and Community Outreach: Focus on information sharing and connecting the community. This team is working on:

  • Support the effort to increase awareness of the work of the initiative and provide opportunities for engagement. 
  • Assist with the dissemination of tools and resources developed by the initiative and it's partners.
  • Develop a communication plan to the larger public with the goal of communicating progress and outcomes of the project
  • Connecting to parallel efforts and landscape understanding and sharing best practices about dementia with challenging behaviors

If you want to stay up to date with the DCBI, we invite you to sign up for our quarterly e-newsletters and join us at future community summits.


Questions or interested in joining an action team:

Contact Us