The Waukesha County Communications Center (WCC) is the largest Public Service Answering Point (PSAP) in Waukesha County, processing cellular, landline, and text-to-911 calls for 20 police departments and 17 fire departments.
WCC is also the primary dispatch center for Division 106 (Waukesha County) of the Mutual Aid Box Alarm System (MABAS), which handles the coordinated dispatch of predetermined mutual aid units and resources from multiple fire departments on incidents where more apparatus or manpower is needed, such as a structure fire or mass casualty incident.
Our Mission:
To impact lives by being the first critical link—answering the call, quickly sending the right resources to the right place at the right time, and protecting our community and the safety of responders.
WCC Biannual Report January 2026
Waukesha County Communications is committed to delivering reliable, responsive, and high‑quality public safety communication services to the residents, first responders, and partner agencies we serve. Our January 2026 biannual report provides a comprehensive overview of our current performance measures, staffing, and call statistics.
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