Accessibility

Waukesha County is committed to providing access to our programs, services, and information for all residents, visitors, and employees. We are continually working to improve the accessibility and usability of our website and digital services, so they are accessible to people with disabilities and usable with a wide range of assistive technologies, devices, and browsers.

Our Commitment

Waukesha County strives to ensure that digital content, online services, and web-based information are accessible to everyone, including individuals with disabilities. We recognize accessibility as an important part of delivering equitable, effective, and inclusive public services.

Our goal is to provide a website experience that is usable by the broadest possible audience, regardless of technology or ability.

What We Are Doing

To support digital accessibility, Waukesha County is taking steps such as:

  • Designing and maintaining web content with accessibility in mind
  • Working to align website content and digital services with recognized accessibility standards and best practices
  • Improving compatibility with screen readers, keyboard navigation, and other assistive technologies
  • Using clear structure, headings, labels, and link text to improve navigation and understanding
  • Reviewing digital documents and online forms for accessibility
  • Providing alternative text for meaningful images where appropriate
  • Monitoring and addressing reported accessibility issues
  • Promoting accessibility awareness in website publishing and content management practices

Accessibility Standards

Waukesha County seeks to conform, where practical, with applicable accessibility requirements and generally accepted standards for digital accessibility, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility is an ongoing effort, and some content may not always meet these standards. We are actively working to identify and address barriers as part of continual improvement.

Third-Party Content

Some pages or services on our website may link to or integrate with third-party systems or applications not fully controlled by Waukesha County. While we encourage vendors and partners to provide accessible content and services, we cannot guarantee the accessibility of third-party platforms. If you have trouble with any linked or embedded service, please contact us and we will do our best to provide the information or service in an alternative format or through an alternative method.

Need Assistance or Want to Report an Issue?

If you have trouble accessing any content on this website, encounter a barrier, or would like to request information in an alternative format, please contact us using our contact us electronic form. When reporting an issue, it is helpful to include:

  • The web page or URL where you encountered the issue
  • A description of the problem
  • The assistive technology, browser, or device you were using, if applicable
  • Your contact information so we can follow up

We will make reasonable efforts to respond promptly and provide the information, service, or accommodation you need.

Ongoing Improvement

Waukesha County views accessibility as an ongoing responsibility and part of good public service. We will continue to evaluate our website, improve digital content, and incorporate accessibility considerations into our processes and technologies over time.