The Waukesha County Communications Center (WCC) is the largest Public Service Answering Point (PSAP) in Waukesha County processing cellular, landline, and text-to-911 calls for 20 police departments and 17 fire departments.
WCC is also the primary dispatch center for Division 106 (Waukesha County) of the Mutual Aid Box Alarm System (MABAS), which handles the coordinated dispatch of predetermined mutual aid units and resources from multiple fire departments on incidents where more apparatus or manpower is needed such as a structure fire or mass casualty incident.
Our Mission:
"We are lifelong learners; accepting our responsibilities, challenges, and necessary changes with a willing and open attitude. Through protocol application, technical expertise, and exceptional customer service; we are dedicated to serving those who live, work, and visit our Waukesha County communities. We are committed to our critical role as the "First" First Responders, sending the right help to the right place at the right time."
