Risk Management Division

Updated: 12/3/2013 02:40:37 PM

Waukesha County

Risk Management

Manager: Laura Stauffer

Phone: 262-548-7852
Fax: 262-548-7668

Hours of Operation: 8:00 a.m. – 4:30 p.m. Monday thru Friday

Waukesha County Administration Center
Administration Center, Room 310
515 W. Moreland Blvd.
Waukesha, WI 53188

What we do

The mission of Risk Management is to safeguard the financial security of the County by protecting its human, financial and property assets from the adverse impact of loss.

  1. Accident Investigation:
    Accidents and incidents are investigated so that the County can respond in an appropriate and informed manner. Accident causes are identified so that similar accidents can be prevented.

  2. Claims Management:
    function1 function2 The Division manages activities routinely involved in administering claims, from first receiving notice of incident or loss to final closure or settlement. All property, liability and worker’s compensation claims are processed by Risk Management.

  3. Loss Prevention and Control:
    Inspections, investigations, surveys, audits, loss analysis and consultations are conducted of County operations and facilities to identify potential hazards and means to reduce such hazards in order to reduce the frequency of loss occurrences and to minimize the financial impact of loss.

  4. Safety, Security and Health:
    function3 Policies and programs are established and training is provided to County employees in order to provide a safe, secure and healthy work environment for employees as well as for citizens and users of County facilities and services.

  5. Insurance:
    function4 function5 The Division safeguards the County’s financial integrity through the protection of a combination of insurance and self-insurance programs. In addition, an insurance chargeback system is maintained to allocate the cost of risk back to operating departments.

  6. Contract/RFP Review:
    County contracts and request for proposals are reviewed for appropriate risk transfer and insurance requirements. Vendor certificates of insurance are assessed to determine compliance with contract requirements.

Our Process


Risk Management’s ongoing operations include:

  1. Identifying and analyzing loss exposures.
  2. Measuring loss exposures.
  3. Selecting the technique or combination of techniques (control, reduction, retention, transfer) to be used to handle each exposure.
  4. Implementing the chosen techniques.
  5. Monitoring the decisions made and implementing appropriate changes.