Waukesha County

 

ATTENTION: To better meet customer demand, walk-in services hours on Tuesdays will be 10:30 AM - 6:30 PM starting March 1, 2018. For more information, click HERE (en español).

Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Extended hours on Tuesdays (10:30 AM – 6:30 PM)
Walk-in services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4:15 PM)
Tuesdays (10:30 AM – 6:30 PM)
If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2018 holiday observances on the following dates:

  • INDEPENDENCE DAY will be observed Wednesday, July 4, 2018
  • LABOR DAY will be observed Monday, September 3, 2018
  • THANKSGIVING DAY and THE DAY AFTER THANKSGIVING will be observed Thursday, November 22, 2018, and Friday, November 23, 2018
  • CHRISTMAS EVE and CHRISTMAS DAY will be observed Monday, December 24, 2018, and Tuesday, December 25, 2018
  • NEW YEAR'S EVE and NEW YEAR'S DAY (2018-2019) will be observed Monday, December 31, 2018 and Tuesday, January 1, 2019

 

Public Health Preparedness


The Waukesha County Public Health Division created an Emergency Preparedness Team in response to the events of September 11, 2001 and subsequent anthrax attacks. Public health emergency preparedness plans were expanded and enhanced to protect Waukesha County residents from bioterrorism threats, as well as from natural disasters, accidents, and infectious diseases outbreaks.

In order to have a comprehensive response to public health emergencies, the Public Health Division has collaborated and coordinated with the Waukesha County Department of Emergency Preparedness, as well as, the State of Wisconsin Division of Public Health, other local health departments, area hospitals, health care providers, and community organizations. Plans have been developed to prepare for, identify, prevent, respond to, and recover from all types of public health emergencies. Public health personnel engage in on-going preparedness training including emergency response drills and exercises.

General Preparedness information

Waukesha County citizens share in the responsibility to be aware of and prepare for potential public health threats and emergencies. It is recommended that citizens develop a disaster plan and kit to be ready for natural health threats (such as a pandemic flu outbreak or SARS), an act of bioterrorism, an accidental release of a chemical or other substance, or a natural disaster (such as a tornado or flood). The following links contain valuable information to help you prepare your family for the unexpected:

Public Health Response to Outbreaks

Public health has plans to respond to infectious disease outbreaks, whether they are naturally occuring or are man-made. Examples of naturally occurring infectious disease outbreaks that cause public health concern include: pandemic influenza (H1N1 or avian/bird flu), SARS, hepatitis A, and bacterial meningitis. Examples of diseases that could be used as a bioterrorism weapon include: anthrax, smallpox and plague.

If an infectious disease outbreak threatens Waukesha County, the Public Health Division is prepared to respond by setting up mass clinics or a Point of Dispensing (POD) to dispense vaccines or medications. 10 quick facts on PODS.

In the event of a public health emergency, Waukesha County Public Health will communicate with residents in a variety of ways. Information will be on television, the radio, newspapers, special hotlines, 2-1-1, facebook and on this website. Included will be information about the disease and its symptoms, who is at risk, where to go for preventative medication or vaccine, and where you should seek medical attention if you become ill.

 

Ebola Readiness


Waukesha County is closely monitoring the Ebola epidemic in West Africa and the associated cases here in the United States. There are no cases in Waukesha County or in Wisconsin and the risk of encountering someone with Ebola remains very low. Only people that have come in direct contact with a case of Ebola (such as healthcare workers or family members) or travelers from the West African countries of Guinea, Liberia and Sierra Leone in the past 21 days are at risk. If an infected person arrives in Waukesha County, we are prepared to respond and limit the spread of the disease.

Summary of key points from CDC about Ebola (4/16/15)

  • There are no cases in Waukesha County or Wisconsin
  • A person with Ebola is not contagious until symptoms appear.
  • The symptoms for Ebola typically are: fever, severe headache, muscle pain, diarrhea, vomiting, stomach pain and unexpected bleeding or bruising.
  • Ebola is not spread through the air, by water or by food. It is not spread by causal contact.
  • The virus that causes Ebola is spread through direct contact with the blood or body fluids (including but not limited to urine, saliva, feces, vomit, sweat, breast milk, and semen) of a person sick with Ebola or contact with objects (like needles and syringes) that have been contaminated with the blood or body fluids of an infected person.
  • It can take up to 21 days for symptoms to appear after being infected with Ebola, but symptoms typically appear after 8-10 days.
  • CDC will notify state and local health officials of any travelers coming from Guinea, Liberia and Sierra Leone so they can be properly monitored.

Please find below a compilation of links for healthcare personnel and first responders.

Information on Personal Protective Equipment (PPE)
for First Responders and Healthcare Workers

Information for Healthcare Personnel

Information for First Responders and EMS