Waukesha County



ATTENTION: To better meet customer demand, walk-in services hours on Tuesdays will be 10:30 AM - 6:30 PM starting March 1, 2018. For more information, click HERE (en español).

Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Extended hours on Tuesdays (8 AM – 6:30 PM)
Walk-in services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4:15 PM)
Tuesdays (10:30 AM – 6:30 PM)
If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2018 holiday observances on the following dates:

  • NEW YEAR'S EVE and NEW YEAR'S DAY will be observed Monday, January 1, 2018, and Tuesday, January 2, 2018
  • MEMORIAL DAY will be observed Monday, May 28, 2018
  • INDEPENDENCE DAY will be observed Wednesday, July 4, 2018
  • LABOR DAY will be observed Monday, September 3, 2018
  • THANKSGIVING DAY and THE DAY AFTER THANKSGIVING will be observed Thursday, November 22, 2018, and Friday, November 23, 2018
  • CHRISTMAS EVE and CHRISTMAS DAY will be observed Monday, December 24, 2018, and Tuesday, December 25, 2018
  • NEW YEAR'S EVE and NEW YEAR'S DAY (2018-2019) will be observed Monday, December 31, 2018 and Tuesday, January 1, 2019


Ebola Readiness

Waukesha County is closely monitoring the Ebola epidemic in West Africa and the associated cases here in the United States. There are no cases in Waukesha County or in Wisconsin and the risk of encountering someone with Ebola remains very low. Only people that have come in direct contact with a case of Ebola (such as healthcare workers or family members) or travelers from the West African countries of Guinea, Liberia and Sierra Leone in the past 21 days are at risk. If an infected person arrives in Waukesha County, we are prepared to respond and limit the spread of the disease.

Summary of key points from CDC about Ebola (4/16/15)

  • There are no cases in Waukesha County or Wisconsin
  • A person with Ebola is not contagious until symptoms appear.
  • The symptoms for Ebola typically are: fever, severe headache, muscle pain, diarrhea, vomiting, stomach pain and unexpected bleeding or bruising.
  • Ebola is not spread through the air, by water or by food. It is not spread by causal contact.
  • The virus that causes Ebola is spread through direct contact with the blood or body fluids (including but not limited to urine, saliva, feces, vomit, sweat, breast milk, and semen) of a person sick with Ebola or contact with objects (like needles and syringes) that have been contaminated with the blood or body fluids of an infected person.
  • It can take up to 21 days for symptoms to appear after being infected with Ebola, but symptoms typically appear after 8-10 days.
  • CDC will notify state and local health officials of any travelers coming from Guinea, Liberia and Sierra Leone so they can be properly monitored.

Please find below a compilation of links for healthcare personnel and first responders.

Information on Personal Protective Equipment (PPE)
for First Responders and Healthcare Workers

Information for Healthcare Personnel

Information for First Responders and EMS