Waukesha County

Continuous Improvement/Lean Projects by Department:

LEAN Infomation

Emergency Preparedness

Parks & Land Use

UW-Extension

Administration: Sheriff/IT - Public Safety Systems Access

Problem Statement: There are multiple ways a request can come in to be worked on such as email, telephone, fax and in person. This needs to be streamlined.

Results: The website would provide a means for users of the system to submit the necessary requests and cuts request processing time by 87.5%.

The Waukesha County Continuous Improvement Program is broad in nature and encompasses many types of improvements throughout the county. Our LEAN training offers tools for all continuous improvement efforts. LEAN Government is a term that is recognized throughout the country, and therefore is often associated with improvement projects.

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