Waukesha County

Continuous Improvement/Lean Projects by Department:

LEAN Infomation

Parks & Land Use: Food Licensing Imaging

Problem Statement: There are too many steps in food inspection and licensing procedures to achieve the desired outcome, and the process is paper-heavy.

Results: After adopting our new licensing program, HealthSpace, we eliminated most of the paper usage and ink costs. Inspectors now capture the operator's signatures electronically and email inspection reports directly to the operator without having to print. Documents are then stored directly within HealthSpace. We estimate this will save:

  • $2,500 annually on image costs
  • $500 on ink for portable printers
  • 122 annual staff work hours.

The Waukesha County Continuous Improvement Program is broad in nature and encompasses many types of improvements throughout the county. Our LEAN training offers tools for all continuous improvement efforts. LEAN Government is a term that is recognized throughout the country, and therefore is often associated with improvement projects.