Waukesha County


Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Extended hours on Tuesdays (10:30 AM – 6:30 PM)
Nurse Walk-in Services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4:15 PM)
Tuesdays (10:30 AM – 6:30 PM)
WIC Walk-in Benefit Pick up is available:
Mondays (8:15 AM – 4 PM)
Tuesdays (3 – 6:30 PM)
Fridays (8:30 – 11:30 AM)

If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2018 holiday observances on the following dates:

  • LABOR DAY will be observed Monday, September 3, 2018
  • THANKSGIVING DAY and THE DAY AFTER THANKSGIVING will be observed Thursday, November 22, 2018, and Friday, November 23, 2018
  • CHRISTMAS EVE and CHRISTMAS DAY will be observed Monday, December 24, 2018, and Tuesday, December 25, 2018
  • NEW YEAR'S EVE and NEW YEAR'S DAY (2018-2019) will be observed Monday, December 31, 2018 and Tuesday, January 1, 2019


National Public Health Performance Standard Program

In 1997, the Centers for Disease Control and Prevention (CDC) and other national public health organizations developed the National Public Health Performance Standards Program (NPHPSP) as a means to improve the quality of public health. By assessing their public health system against standards, agencies can develop plans to strengthen their system and improve health.

The Waukesha County Public Health Division conducted a pilot assessment in October 2008 and a full assessment in April 2009. Over 80 members of the Waukesha County public health system, representing over 40 entities from health, medical, social services, geriatric services, business and other sectors, participated in the assessment. These included individuals from governmental and non-governmental sectors.

The results of the process point to strengths as well as opportunities for improvement in the ten essential public health services. These ten services provide the definition of public health activity by describing basic responsibilities in a public health system. These same ten essential services apply to every public health system – whether at the local community, state, or national level.

Click below for the full report:

Waukesha County Local Public Health System Performance Assessment