Waukesha County

Due to COVID-19, Waukesha County's in-person services may be limited or altered. Click here for hours and updates


Main Banner


The recent declaration of Pandemic Influenza will require the business community to monitor the ever-changing global situation. It is critical that businesses have a business continuity plan to ensure minimal disruption of day-to-day operations and services. It is possible there could be a significant decrease in available workforce as well as closure of some facilities. Businesses must plan ahead in order to lessen both the economic impact on the business itself and the disruption of services and supply chains.

Keeping employees informed on the most current pandemic information will help ensure they are prepared both at work and at home. This includes educating them on the importance of healthy habits, vaccinations, and staying home when they are sick. Planning for possible rearranging of work shifts or locations will make the transition easier for employees should a crisis develop.

Powerpoint from the recent Waukesha County 2009 H1N1 Business Summit (09/24/09)

Click on any of the following to open an outside link for more H1N1 information:

General Pandemic Preparedness Information: Click on any of the following to open an outside link:

Guidance on Preparing Workplaces for an Influenza Pandemic - U.S. Department of Labor, Occupational Safety and Health Administration’s detailed guidance to help employers and employees develop a disaster plan, identify risk levels in workplace settings and appropriate control measures in the event of an influenza pandemic.

Business Pandemic Flu Planning Checklist - Detailed list to assist businesses with planning for the impact of a pandemic on their business, employees and customers, establishing policies to be implemented during a pandemic and coordinating efforts with other agencies. The checklist also details communicating with and educating your employees, and allocating resources during a pandemic.

Ready Business - General preparedness information from the Department of Homeland Security to help businesses prepare for all types of emergency situations including an influenza pandemic. Included here is information on business continuity planning, communicating critical information with employees and protecting your investment in the company. There are also many resources available to download including brochures, forms and sample plans that your company can use to assist with emergency planning.

It’s not Flu as Usual - What Businesses need to know about Pandemic Flu Planning - Downloadable brochure from the Trust for America’s Health, containing the differences between seasonal and pandemic flu and ten steps your business can take to maintain business continuity. It also offers guidance on protecting employee’s health and working with health officials to minimize disruption.

Seasonal Flu Information for Workplaces and Employees - Resources developed by the Centers for Disease Control specifically for businesses and their employees relating to seasonal influenza. This information is generally applicable to pandemic influenza as well.

Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

Effective March 13, 2020:

All Public Health Walk-In Services, International Travel Clinics and STD Clinic Services are closed until further notice.

SUSPENDED: Walk-in Clinic Nurse Services are available: 
Mon., Wed., Thurs., & Fri. (8 AM – 4 PM)
Tuesdays (10:30 AM – 6:15 PM)
The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Tuesdays (10:30 AM – 6:30 PM)
WIC Benefit Issuance is available:
Mondays (8:15 AM – 4 PM)
Tuesdays (3 – 5:30 PM)
Fridays (8:30 – 11:30 AM)

If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for the following observed holidays in 2020:

  • Labor Day - Monday, September 7, 2020
  • Thanksgiving Day and the day after Thanksgiving - Thursday, November 26, 2020, and Friday, November 27, 2020
  • Christmas Eve and Christmas Day - Thursday, December 24, 2020, and Friday, December 25, 2020
  • New Year’s Eve and New Year’s Day (2020 – 2021) - Thursday, December 31, 2020, and Friday, January 1, 2021