Waukesha County


Public Health Banner

Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Tuesdays (10:30 AM – 6:30 PM)
Walk-in Clinic Nurse Services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4 PM)
Tuesdays (10:30 AM – 6:30 PM)
WIC Walk-in Benefit Pick up is available:
Mondays (8:15 AM – 4 PM)
Tuesdays (3 – 6:30 PM)
Fridays (8:30 – 11:30 AM)

If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2018 holiday observances on the following dates:

  • CHRISTMAS EVE and CHRISTMAS DAY will be observed Monday, December 24, 2018, and Tuesday, December 25, 2018
  • NEW YEAR'S EVE and NEW YEAR'S DAY (2018-2019) will be observed Monday, December 31, 2018 and Tuesday, January 1, 2019


Community Health Improvement Plan and Process (CHIPP)

Every 5 years the Public Health Division conducts a Community Health Improvement Plan and Process (CHIPP) for Waukesha County. This is a national, comprehensive approach to assess community health, develop and implement action plans to improve community health, and monitor results. In a CHIPP, "health" is defined broadly and includes physical health, mental health, environmental health, and other areas that contribute to overall well-being.

Following the assessment of community needs in 2017, three health-related focus areas emerged as priority areas for Waukesha County: Mental Health, Nutrition & Physical Activity, and Opioid Use.The Public Health Division is partnering with community volunteers, organized as Action Teams, who are currently involved in the phase of 'developing action plans' in the CHIPP process, with a deadline date of July 2018.

A CHIPP engages key community members to systematically collect and analyze qualitative and quantitative health-related data from a variety of sources. The findings then inform community decision-making, the prioritization of health problems, and the development and implementation of action-oriented community health improvement plans. View the 2010-15 CHIPP report.

The CHIPP Steering Committee for Waukesha County, representing key sectors of the community, to include healthcare, government, nonprofits, business, education, faith-based organizations and consumers, provides essential leadership over the course of the five year process.

CHIPP Vision

Vision for a healthy Waukesha County is: Strong families, connected communities, healthy environments and accessible services that promote overall safety, well-being and quality of life.

CHIPP Timeline

  • Years 2016-2017: The CHIPP planning phase included conducting 4 nationally recognized health assessments, and utilizing that data to identify the key health priorities affecting Waukesha County. Partner and community input was solicited on the relative importance of those priorities
  • Years 2017-2021: The CHIPP implementation phase includes the development of Action Teams for each of the three selected health priorities, identification of action-oriented improvement plans, and implementation of those plans.

CHIPP Identified Health Priorities

As reported in the Waukesha County Health Status Assessment, the initial local data examined identified 6 health-related issues affecting Waukesha County--the 3 identified above and chosen as the current health priorities for the County (Mental Health, Nutrition and Physical Activity, and Opioid Use), as well as three others: Alcohol, Communicable Diseases, and Healthcare Navigation

CHIPP Kickoff PowerPoint presentation

Click here to view the PowerPoint from the October 2, 2018 CHIPP Kickoff Meeting at the Richard T. Anderson Education Center of WCTC