Waukesha County



ATTENTION: To better meet customer demand, walk-in services hours on Tuesdays will be 10:30 AM - 6:30 PM starting March 1, 2018. For more information, click HERE (en español).

Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Extended hours on Tuesdays (8 AM – 6:30 PM)
Walk-in services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4:15 PM)
Tuesdays (10:30 AM – 6:30 PM)
If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2018 holiday observances on the following dates:

  • NEW YEAR'S EVE and NEW YEAR'S DAY will be observed Monday, January 1, 2018, and Tuesday, January 2, 2018
  • MEMORIAL DAY will be observed Monday, May 28, 2018
  • INDEPENDENCE DAY will be observed Wednesday, July 4, 2018
  • LABOR DAY will be observed Monday, September 3, 2018
  • THANKSGIVING DAY and THE DAY AFTER THANKSGIVING will be observed Thursday, November 22, 2018, and Friday, November 23, 2018
  • CHRISTMAS EVE and CHRISTMAS DAY will be observed Monday, December 24, 2018, and Tuesday, December 25, 2018
  • NEW YEAR'S EVE and NEW YEAR'S DAY (2018-2019) will be observed Monday, December 31, 2018 and Tuesday, January 1, 2019



MRSA, or Methicillin Resistance Staphylococcus Aureus, is a strain of “staph” bacteria which causes skin and wound infections and has become resistant to antibiotics commonly used to treat the infection.  Up to 30% of people are colonized with the bacteria meaning that is present on their skin or in their nose but is not causing active infection.  However, for some MRSA doesn’t just “live” on their body, it can get into wounds or cracks in the skin and cause serious infections.  In the school setting, MRSA is of particular concern because it is becoming increasingly more common, it is spread easily due to the frequent opportunity for close physical contact between students such as during athletics, it can be difficult to recognize and diagnose since the infection typically presents like other common skin infections and it is resistant to antibiotics.  Treatment depends on the severity of the infection and ranges from basic wound care to IV antibiotics.  Important measures must be taken to prevent the spread of MRSA in a school setting especially because in addition to spreading via direct physical contact, the bacteria can live on communal surfaces and objects.

Wisconsin Department of Public Health Fact Sheet

Information and Prevention Tips 

CDC: Cleaning and Disinfecting Instructions

CDC: MRSA Main Website

CDC: MRSA School Specific Guidance