Waukesha County


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Acute Respiratory Illness

Acute respiratory illness (ARI) is defined as illness characterized by any two (2) of the following:

  • Fever*
  • Cough (new or worsening, productive or nonproductive)
  • Rhinorrhea (runny nose) or nasal congestion
  • Sore throat
  • Myalgia (muscle aches) greater than the resident's norm

*Fever may be difficult to determine among elderly residents. Therefore, the definition of fever used for ARI is defined as temperature two degrees (2 F) above the established baseline for that resident.

A respiratory disease outbreak in a LTCF is defined by DPH as three or more residents and/or staff from the same unit with illness onsets within 72 hours of each other and who have:

  • Pneumonia, or
  • ARI, or
  • Laboratory-confirmed viral or bacterial infection (including influenza).


Public Health Services

Contact Us

Dept. of Health and Human Services
Address: 514 Riverview Avenue
Waukesha WI, 53188
Phone: (262) 896-8430
Fax: (262) 970-6670
TollFree: 1-800-540-3620
Email: hhs@waukeshacounty.gov

Walk-in Clinic Nurse Services are available:
Mon., Wed., Thurs., & Fri. (8 AM – 4 PM)
Tuesdays (10:30 AM – 6:15 PM)
The Nurse Call Center is available by phone:
Mon., Wed., Thurs., & Fri. (8 AM – 4:30 PM)
Tuesdays (10:30 AM – 6:30 PM)
WIC Walk-in Benefit Pick up is available:
Mondays (8:15 AM – 4 PM)
Tuesdays (3 – 6:30 PM)
Fridays (8:30 – 11:30 AM)

If you are experiencing a medical emergency, please contact a medical professional or call 911.

The Public Health Division will be closed to the public for 2019 holiday observances on the following dates:

  • THANKSGIVING DAY AND THE DAY AFTER THANKSGIVING will be observed Thursday, November 28, 2019, and Friday, November 29, 2019
  • CHRISTMAS EVE AND CHRISTMAS DAY will be observed Tuesday, December 24, 2019, and Wednesday, December 25, 2019
  • NEW YEAR'S EVE AND NEW YEAR'S DAY (2019-2020) will be observed Tuesday, December 31, 2019, and Wednesday, January 1, 2020